Terms of Use and Privacy Notice
Buod (Filipino)
Ang Wi-Fi ay para sa canteen lamang at gumagamit ng satellite internet, kaya maaaring bumagal o mawala ito. Isang beses lang magagamit ang bawat voucher at nagsisimula ang oras sa unang gamit. Bawal ang ilegal na gawain at ang pag-share ng koneksyon sa hotspot. Itinatala namin ang MAC address ng device, ang code, at ang oras ng paggamit para sa serbisyo at seguridad, at binubura ito pagkatapos ng 90 araw. Ang buong English na bersyon sa ibaba ang masusunod.
1. Acceptance
By entering a voucher code and ticking “I agree”, you accept these Terms of Use and this Privacy Notice. If you do not agree, please do not use the Wi-Fi. The service is provided by Starhorse Shipping Lines [registered company name and address] (“we”, “us”).
2. The service
- The Wi-Fi is available in the canteen only. The signal outside the canteen is weak or absent.
- Internet is delivered by satellite. Speed and availability depend on weather, the ship’s position and route, the number of users, and the satellite provider. The service is offered on a best-effort basis with no guaranteed speed or uptime.
- We may slow, pause or stop the service at any time for safety, navigation, maintenance or legal reasons.
3. Vouchers
- Each code can be redeemed once. Time starts at first use and runs continuously, whether or not you are browsing.
- A voucher works on the number of devices printed on its package. Any data cap applies to each device separately.
- Unused time or data is not refundable and cannot be moved to another code, except where a fault on our side is confirmed by the canteen counter. [Confirm refund policy.]
- Keep your slip until the end of your voyage. Lost codes cannot be replaced.
4. Acceptable use
You must not use the Wi-Fi to:
- break any Philippine law, including the Cybercrime Prevention Act (RA 10175) and the Anti-Photo and Video Voyeurism Act (RA 9995);
- access or share child sexual abuse material, or content that harasses, threatens or defames others;
- infringe copyright, including through torrent or other file-sharing software;
- attack, scan or try to gain access to any network or device, including the ship’s systems;
- re-share the connection (for example, a phone hotspot) or resell access;
- run heavy, continuous downloads that degrade the service for other passengers.
We may end a voucher without refund and disconnect any device that breaks these rules, and we may report unlawful activity to the authorities.
5. Privacy notice
What we collect. Your device’s MAC address (a hardware identifier sent by your phone or laptop), the voucher code you entered, the time you connected and when your voucher ended, the access point you were connected to, the number of wrong codes entered, and network usage totals recorded by the Wi-Fi equipment. We do not collect your name, phone number or the content of what you browse.
Why. To let your device online for the time you paid for, to apply your package’s limits, to stop people guessing codes, to resolve complaints, and to keep the network secure. Our legal basis is the performance of the service you bought and our legitimate interest in network security, under Section 12 of the Data Privacy Act of 2012 (RA 10173).
Who processes it. The data is stored on a server operated for us [hosting provider and country]. Ubiquiti UniFi equipment on board and the satellite internet provider handle network traffic as part of delivering the service. We do not sell your data or use it for advertising. We disclose it only when required by law or a lawful order.
How long. Connection records are kept for 90 days and then deleted, unless needed for an ongoing complaint or legal matter. Sales records with no device information are kept as required for accounting.
Your rights. You may ask to be informed, to access, correct or erase your data, to object to processing, and to file a complaint with the National Privacy Commission (privacy.gov.ph). Contact our Data Protection Officer at techsupport@starhorse.com.ph. Please include your voucher code so we can find your records.
6. Security of an open network
The Wi-Fi network has no password. Others on the same network may be able to see traffic that is not encrypted. Use websites and apps that use HTTPS, keep your device updated, and avoid sending sensitive information on unencrypted sites. You are responsible for securing your own device.
7. Liability
To the extent allowed by law, we are not liable for interruptions, slow speed, lost data, damage to your device, or any indirect loss arising from use of the Wi-Fi. Our total liability for any claim is limited to the price you paid for the voucher concerned. Nothing here limits rights you have under the Consumer Act of the Philippines (RA 7394).
8. Changes
We may update these terms. The version and effective date at the top of this page show which version applies. Changes do not affect vouchers already redeemed.
9. Governing law
These terms are governed by the laws of the Republic of the Philippines. [Venue for disputes, e.g. the courts of the city of the company’s principal office.]
10. Contact
On board: the canteen counter. Office: 09177057382. Privacy: techsupport@starhorse.com.ph.
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